Merchant Service Agreement for Onion Pay

Last Updated: Wednesday 25th October 2023 Welcome to Onion Pay, a payment gateway service provided by [Your Company Name] ("we," "us," or "our"). This Cookie Policy explains how we use cookies and similar technologies on the Onion Pay website in Nigeria. By using our website, you consent to the use of cookies as described in this policy.

Definitions

- Onion Pay: The payment gateway service provided by [Your Company Name] for processing online payments.

- Merchant: The individual or entity using Onion Pay to accept online payments.

- Customer: The individual or entity making a payment to the Merchant using Onion Pay.

- Transaction: The process of making a payment through Onion Pay.

Use of Onion Pay

- You will integrate Onion Pay into your website or application to enable the processing of online payments.

- You will adhere to the integration guidelines and technical requirements provided by us to ensure the proper functioning of Onion Pay.

Fees and Payment

- You agree to pay the fees associated with using Onion Pay, as outlined in the fee schedule provided to you.

- Fees will be deducted from the funds collected on your behalf before remittance to your designated account.

Transaction Processing

- We will process transactions on your behalf using Onion Pay and transmit the collected funds to your designated bank account within the agreed-upon time frame.

- We reserve the right to review and verify transactions for potential fraud or suspicious activity. Transactions flagged as such may be delayed or subject to additional verification.

Refunds and Disputes

- You are responsible for managing refunds and customer disputes. You will handle customer inquiries and complaints related to transactions.

- You will comply with our refund policy and assist us in resolving any customer disputes.

Data Protection

- You agree to handle customer data in compliance with applicable data protection laws and regulations.

- We may collect and process transaction data for operational and analytical purposes as outlined in our Privacy Policy.

Termination

- Either party may terminate this Agreement with written notice if the other party breaches any terms herein.

- Upon termination, you will remove Onion Pay from your website or application and cease using our services.

Limitation of Liability

- We are not liable for any losses, damages, or claims arising from your use of Onion Pay, except as explicitly stated in this Agreement.

Governing Law

- This Agreement is governed by the laws of Nigeria. Any disputes arising from this Agreement will be subject to the exclusive jurisdiction of the Nigerian courts.

Updates to the Agreement

- We may update this Agreement from time to time. Any changes will be communicated to you, and your continued use of Onion Pay after such changes constitutes your acceptance of the updated terms.

Contact Us

- If you have questions or concerns about this Merchant Service Agreement, please contact us at [contact email/phone].

Contact Information
Address:
PISI 1 CAPITALE
155, BROAD STREET, MARINA, LAGOS STATE
Lagos, Nigeria
Website:onionpay.io
Phone: 08179442770